POLICY

At our salon, we have the following policy for the mutual convenience of our clients and our salon.

• We have the right to refuse or stop service for anyone who is rude or comes in with a bad attitude.
• Please inform us of any health issues, including diabetes, before your service.
• We are not responsible for lost or stolen personal items and gift cards.
• We do not provide refunds on services. However, we will resolve your issues with the service itself.
• If you have an infection or ingrown nails, we may refuse service. If you insist on proceeding, it will be at your own risk, and we will not be responsible for any consequences.
• Please keep phone calls and conversations at a low volume to maintain a relaxing atmosphere.
• Our prices are available on the menu. Please confirm the prices with the nail techs before receiving the services.
• Kindly provide advance notice if you need to cancel or reschedule an appointment.
• If you are coming with kids, we kindly ask that you supervise them.
• If you are unsatisfied with our service, please inform the salon manager immediately, and we will do our best to remedy the situation.